As a result of the investigation, Nintendo has announced it will be updating its Nintendo Switch Online guidelines. Users will now need to opt-in for NSO if they wish to continue to pay. As a result, NSO will no longer be sold with automatic renewals. Sony has also announced they will be making similar changes to PlayStation Plus. Meanwhile, Xbox made near identical changes earlier this year in January.
CMA has now closed its investigation into the leading online subscription services within the gaming industry. The Nintendo Switch Online subscription renewal process should now be much more consumer-friendly moving forwards.